QLINICARE NOTICE OF PRIVACY PRACTICES
Effective Date: 04/2026

THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. OUR COMMITMENT TO YOUR PRIVACY

Qlinicare is committed to protecting the privacy and security of your Protected Health Information (“PHI”). We are required by law to maintain the confidentiality of your health information and to provide you with this Notice of our legal duties and privacy practices.

2. HOW WE MAY USE AND DISCLOSE YOUR INFORMATION

We may use and disclose your PHI for the following purposes:

A. Treatment

To provide, coordinate, and manage your healthcare, including:

  • Telehealth visits
  • Diagnoses and treatment plans
  • Prescriptions sent to pharmacies

B. Payment

To obtain payment for services, including:

  • Processing membership fees
  • Billing and payment collection
  • Payment verification (if applicable)

C. Healthcare Operations

To operate and improve our services, including:

  • Quality assessment and improvement
  • Training and administrative activities
  • Business management and compliance

D. Required by Law

We may disclose your PHI when required by federal or state law, including:

  • Public health reporting
  • Court orders or legal processes
  • Law enforcement requests

E. To Prevent Serious Harm

We may disclose information if necessary to prevent a serious threat to your health or safety or that of others.

F. Business Associates

We may share your information with trusted third-party service providers (e.g., scheduling platforms, payment processors, telehealth technology providers) who are required to safeguard your information.

3. TELEHEALTH-SPECIFIC PRIVACY CONSIDERATIONS

Qlinicare provides services via telehealth, which involves electronic communication such as video, phone, and online platforms.

While we use secure, HIPAA-compliant systems whenever possible, you understand that:

  • Electronic communication carries some risk
  • Technical failures or unauthorized access may occur

By using our services, you acknowledge and accept these risks.

4. YOUR RIGHTS REGARDING YOUR INFORMATION

You have the right to:

A. Access Your Records

Request a copy of your medical records.

B. Request Corrections

Request that we correct inaccurate or incomplete information.

C. Request Restrictions

Request limits on how we use or disclose your PHI (we may not always be able to agree).

D. Confidential Communications

Request that we contact you in a specific way (e.g., phone, email).

E. Accounting of Disclosures

Request a list of certain disclosures of your PHI.

F. File a Complaint

You may file a complaint if you believe your privacy rights have been violated.

5. OUR RESPONSIBILITIES

We are required to:

  • Maintain the privacy and security of your PHI
  • Notify you in the event of a breach
  • Follow the terms of this Notice
  • Provide you with a copy of this Notice upon request

6. HOW TO FILE A COMPLAINT

If you believe your privacy rights have been violated, you may contact:

Qlinicare
Email: admin@ce.qlinicare.com
Phone: 321 209 5993

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

You will not be penalized for filing a complaint.

7. CHANGES TO THIS NOTICE

We reserve the right to change this Notice at any time. Updated versions will be posted on our website with a revised effective date.

8. CONTACT INFORMATION

Qlinicare
Email: health@qlinicare.com
Phone: 321 209 5993

By using Qlinicare services, you acknowledge that you have received and reviewed this Notice of Privacy Practices.